Entering International Markets (AQA A-Level Business): Revision Notes
Entering International Markets
Why businesses enter international markets
Internationalisation means moving into and operating within international markets. Businesses pursue this strategy to gain competitive advantages through targeting, operating in, and trading with overseas markets. There are several key growth opportunities that make international expansion attractive.
Increasing market size
When a business sells its existing products in new countries, it follows a market development strategy. The principle is simple: the bigger the market, the more units the business is likely to sell, leading to higher revenue.
Market Saturation and Growth Opportunities
Market saturation occurs when a business has maximized its potential in its home market. At this point, international expansion becomes essential for continued growth. Even highly successful domestic businesses eventually need to look beyond their borders to maintain growth trajectories.
For example, Tesco has nearly saturated the UK supermarket sector. By entering new countries, they can continue growing even though their domestic market has reached maturity. This strategy works particularly well for businesses that have maximised their potential in their home market but still have capacity for growth.
Extending the product life cycle
International markets allow businesses to extend the life cycle of their products. When products reach maturity or decline in their home market, they can be launched in new countries where demand still exists.
Worked Example: Product Life Cycle Extension in the Automotive Industry
Car models that are considered old-fashioned in the UK can be sold to developing countries like India, where they may still be seen as desirable and modern.
Step 1: Identify the product at maturity/decline stage in home market
Step 2: Research developing markets where the product is still considered modern
Step 3: Launch the product in the new market
Step 4: Generate additional revenue from products that would otherwise be discontinued
This strategy generates additional revenue from products that would otherwise be discontinued.
Reducing costs through global sourcing
Global sourcing is the practice of obtaining raw materials and components from countries offering the cheapest prices. Businesses can purchase components from overseas suppliers at competitive rates and then assemble the final product in the UK.
This approach significantly reduces production costs whilst maintaining quality standards. For instance, a UK manufacturer might source electronic components from Asia, where production costs are lower, before completing final assembly domestically.
Operating in developing countries
Setting up operations in developing countries with low wage rates can substantially reduce labour costs. This might involve relocating factories or establishing new production facilities in countries where wages are considerably lower than in the UK.
Ethical Considerations in Cost Reduction
Businesses must balance cost savings against potential ethical concerns about worker exploitation and the impact on domestic employment. While lower labour costs offer financial advantages, unethical practices can lead to severe reputational damage and consumer boycotts.
Securing revenue during economic downturns
When the UK economy enters recession, domestic demand typically falls. By exporting to a growing economy, businesses can maintain revenue streams even when their home market is struggling.
This diversification strategy reduces dependence on a single market and provides stability during economic uncertainty. If one market experiences difficulties, others may remain strong, protecting overall business performance.
Factors affecting the attractiveness of international markets
Not all international markets are equally attractive. Businesses must carefully evaluate multiple factors before deciding where to expand. These factors fall into three main categories.
Size of the market
Population considerations
Countries with large populations and developing markets, such as China and Brazil, represent attractive prospects because their markets are naturally bigger. However, businesses cannot simply look at total population numbers.
Population demographics are equally important when assessing market size. A pharmaceutical company, for example, would specifically target countries with ageing populations because older people typically require more medical products and services. The composition of the population directly affects potential demand.
Demographics Drive Demand
Understanding demographic composition helps businesses identify which markets align best with their products. A toy manufacturer would target countries with young, growing populations, whilst retirement services would focus on aging demographics.
Wealth factors
The wealth of a population determines its purchasing power and therefore affects the size of a business's potential market.
For example, a designer clothing company would more likely open outlets in Switzerland, where wages are generally high, rather than Bangladesh, where wages are generally low. Higher incomes mean consumers can afford premium products, making wealthy markets more attractive for luxury goods businesses.
Technology availability
The availability of technology significantly impacts market size, particularly for technology-dependent businesses. Internet streaming services like Netflix cannot enter countries where the internet isn't readily available or where connection speeds are low.
Businesses must assess whether the technological infrastructure exists to support their products or services before entering a market.
Political and economic factors
Laws and regulations
Businesses entering international markets must understand and comply with local laws. Employment laws, environmental laws, and tax laws all affect the profitability of operations.
Different countries have varying legal requirements that can significantly impact operational costs and business practices. What is legally acceptable in one country might be prohibited in another, requiring businesses to adapt their operations accordingly.
Legal Compliance is Non-Negotiable
Failure to understand and comply with local laws can result in:
- Heavy fines and penalties
- Legal action against the business
- Forced closure of operations
- Severe reputational damage
Always conduct thorough legal research before entering a new market.
Trade controls
Governments implement political controls on trade through tariffs (taxes on imports) and quotas (limits on the quantity of imports). These measures protect domestic industries but make it more difficult and expensive for foreign businesses to enter the market.
Higher tariffs increase product prices, potentially making a business less competitive against local competitors. Quotas can limit market access entirely, preventing businesses from importing as much as they would like.
Political stability
Businesses prefer entering countries with a stable political environment. If there is political unrest in a country, a business might wait until the problem is resolved before entering.
Risk Assessment and Timing
Political instability creates uncertainty, increases risk, and can lead to sudden changes in laws, regulations, or trading conditions. Stable political environments provide predictability and security for long-term investments. Smart businesses monitor political conditions continuously and time their market entry accordingly.
Exchange rates
Fluctuations in exchange rates make the cost of international trade unpredictable. When currency values change, it becomes difficult for businesses to accurately forecast revenue and profits.
Worked Example: Exchange Rate Impact on UK Exports
Scenario: A UK business exports products to Europe
If the pound strengthens against the euro:
- UK products become more expensive for European buyers
- This potentially reduces sales volume
- Example: A product priced at £100 costs Europeans more euros
If the pound weakens against the euro:
- UK exports become cheaper for European buyers
- This may increase sales volume
- However, imported materials become more expensive
Cultural, ethical and environmental factors
Cultural and language similarities
Businesses find it easier to trade with countries that have similar cultures and languages to their own. Cultural alignment reduces misunderstandings and simplifies business operations.
It is more difficult to succeed in countries with language and cultural barriers. Communication becomes more challenging, consumer preferences may differ significantly, and marketing messages may not translate effectively across cultural boundaries.
Ethical considerations
Cheap labour in certain countries can be attractive for businesses seeking to reduce costs. However, businesses must be careful not to exploit workers. Worker exploitation is unethical and can lead to serious reputational damage.
The Cost of Unethical Practices
Consumers may boycott companies if unethical practices come to light. In today's connected world, news of poor working conditions spreads quickly through social media and news outlets, potentially causing:
- Significant harm to brand reputation
- Lost sales and revenue
- Legal action and regulatory scrutiny
- Difficulty attracting ethical investors and partners
Environmental impact
Businesses should consider the damage their activities might cause to the environment. Getting raw materials from abroad often requires transportation from one country to another, causing pollution.
Distributing finished products to other countries also generates pollution through shipping and air freight. Some businesses attempt to exploit the lack of environmental restrictions in certain countries to gain cheap resources, such as through deforestation. However, ethical companies choose more sustainable sources, even if they cost more.
Corporate Environmental Responsibility
Increasingly, consumers and investors expect businesses to demonstrate environmental responsibility. Companies that prioritise sustainability often benefit from:
- Enhanced brand reputation
- Customer loyalty
- Better access to ethical investment funds
- Reduced regulatory risks in the long term
Product restrictions
Some countries have fewer restrictions on buying and selling certain products. For weapons manufacturers, this creates opportunities to make money by selling missiles and other weapons abroad.
However, selling weapons to countries seen as a security threat is unethical and can have serious geopolitical consequences. Businesses must consider the broader implications of their international sales, not just profitability.
Methods of entering international markets
Different methods of entering international markets carry different amounts of risk. Businesses must choose the approach that best matches their resources, objectives, and risk tolerance.
The Risk-Reward Spectrum
Market entry methods exist on a spectrum from low risk/low reward to high risk/high reward. Understanding this spectrum helps businesses make informed decisions about which approach suits their situation best.
Importing and exporting
Businesses can easily enter international markets by importing or exporting goods and services. This means buying from or selling to companies and consumers in other countries.
Importing from other countries provides benefits including greater variety and cheaper prices. Businesses can source products or materials not available domestically or find better prices overseas.
Exporting to other countries benefits businesses through an increased market size. More potential customers mean greater sales opportunities and revenue potential.
However, developing the infrastructure for importing or exporting can be expensive. These initial setup costs will decrease the value added unless the price of the product is increased, which might make the business less competitive.
Low-Risk Market Testing
This method represents relatively low risk because the business maintains its base in the home country whilst testing international markets. It's an ideal starting point for businesses new to international trade.
Licensing
Businesses can allow foreign firms to produce their products under licence. This means another firm manufactures the product, but the original company's name remains on the product. This arrangement is known as licensing.
The key advantage is that the business benefits from the infrastructure that foreign firms already have in place. The company can make money without significant investment and with a low amount of risk.
The licensing company receives royalty payments without having to establish its own operations abroad. This makes licensing an attractive option for businesses wanting international expansion without substantial capital investment.
Alliances
Businesses can join forces with similar companies abroad, combining local knowledge with a product that has already proved successful in their own country. This arrangement is called an alliance.
Alliances can spread out the costs and risks and help businesses overcome trade barriers. By partnering with a local company, foreign businesses can navigate unfamiliar markets more effectively.
The Control Trade-Off
The main drawback is that the business loses some control over their venture into that country. Decision-making becomes shared, and the business may need to compromise on strategic choices. This loss of control must be weighed against the benefits of local expertise and shared risk.
Direct investment
Direct investment occurs when a business takes over or merges with a business in a different country. This represents the highest level of commitment and risk.
The main benefit is that it allows the business to enter markets quickly and already have an instant share of the market. The business doesn't need to build market presence from scratch, instead acquiring an existing reputation in the new country.
Direct investment can also reduce the risk of failure because the business benefits from the knowledge and experience of the local market and culture provided by the business it joins with. Local expertise helps avoid costly mistakes that foreign businesses might make without insider understanding.
Highest Risk, Highest Commitment
This method requires substantial capital investment and represents the highest financial risk of all entry methods. However, it also offers the greatest potential for market control and long-term profitability. Businesses must carefully assess whether they have the resources and risk tolerance for this approach.
Impact on business functions
Internationalisation affects the decisions and activities of different departments within the business. Each functional area must adapt to the challenges and opportunities of operating internationally.
Human resources department
HR may start recruiting people who can speak multiple languages so they can communicate more effectively within the business and with their customers. Multilingual employees become essential for international operations.
HR might also need to help current employees relocate abroad to manage or work in overseas operations. This involves handling visa applications, relocation packages, and cultural training.
Building International Capabilities
The HR department plays a crucial role in developing the organization's international capabilities. Beyond language skills and relocation, HR must also:
- Provide cross-cultural training
- Develop international compensation policies
- Manage global talent acquisition
- Ensure compliance with employment laws in multiple countries
Finance department
The finance department must develop new methods for dealing with fluctuating exchange rates as goods are bought and sold in different currencies. Currency risk management becomes a crucial responsibility.
Finance teams need systems to monitor exchange rates, hedge currency risks, and accurately forecast costs and revenues when dealing in multiple currencies. This complexity increases the sophistication required of financial management.
Marketing department
Marketing may need to split into separate international and national departments as products will be priced and promoted differently depending on the country they are being marketed in.
Consumer preferences, cultural values, and competitive conditions vary between countries. Marketing strategies that work well domestically may fail abroad, requiring tailored approaches for each international market. Product positioning, advertising messages, and pricing strategies must all be adapted to local conditions.
Think Global, Act Local
The marketing challenge in international markets can be summarized as "think global, act local." While maintaining consistent brand values globally, marketing must adapt tactics to resonate with local cultures, preferences, and market conditions.
Key Points to Remember:
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International markets offer growth opportunities through market expansion, product life cycle extension, cost reduction, and revenue diversification during economic downturns.
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Market attractiveness depends on multiple factors: population size and demographics, wealth levels, technology availability, political and economic conditions, and cultural similarities.
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Four main entry methods exist with increasing risk levels: importing/exporting (lowest risk), licensing, alliances, and direct investment (highest risk). Choose based on resources and risk tolerance.
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Consider ethical and environmental implications of international expansion. Unethical practices like worker exploitation or environmental damage can lead to consumer boycotts and reputational damage.
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Internationalisation impacts all business functions: HR must recruit multilingual staff, Finance must manage currency risks, and Marketing must adapt strategies for different countries and cultures.