Consumer Responsibilities (Junior Cert Business Studies): Flashcards

Taking ownership & being accountable for purchasing decisions

Duties & obligations buyers have in commercial transactions

Buying products spontaneously without proper consideration

At checkout points in shops whilst queuing to pay

Spending on unnecessary items, leading to financial difficulties

Advice, mediation services & support in resolving disputes

Goods/services appearing cheap but cost more long term

Documentation showing you bought an item (receipts, statements)

For returns, refunds, or warranty claims

Receipts, email, bank/credit statements, digital wallet

Name, weight, price, dates, origin, storage, nutrition, ethics

Pay full agreed amount within specified timeframe

Clear, factual, include details, state resolution, polite