Consumer Rights (Junior Cert Business Studies): Quizzes

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Consumer Rights
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What is a 'right' in consumer terms?

Something you are legally entitled to

What does the right to safety ensure?

Products won't harm when used as intended

What must businesses provide under the right to information?

Accurate and clear product information

What does the right to choice prevent?

Unfair practices limiting your options

What is a guarantee?

Free promise to repair, replace or refund

What is a warranty?

Insurance you usually pay extra for

What is a key difference between guarantees and warranties?

Guarantees are free; warranties cost extra

Who typically provides guarantees?

The manufacturer

What remedies are available under the right to redress?

Refund, replacement or repairs

Which Act protects consumers regarding sale of goods?

Sale of Goods & Supply of Services 1980

Which law protects consumers from unfair practices?

Consumer Protection Act 2007

What does after-sales service cover?

Support after purchase including guarantees

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