Consumer Responsibilities (Junior Cert Business Studies): Quizzes

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Consumer Responsibilities
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What does having a 'responsibility' as a consumer mean?

Taking ownership of choices & being accountable

Where do impulse purchases most often occur?

At checkout points whilst queuing to pay

What is a key risk of making impulse purchases?

It can lead to financial difficulties

What do consumer agencies provide to help consumers?

Advice, mediation & dispute support

What is a 'false economy'?

Goods appearing good value but costing more long term

Why must consumers keep proof of purchase?

For returns, refunds & warranty claims

Which of these counts as proof of purchase?

Digital wallet records

What should you check when reading product labels?

Nutritional info & ethical sourcing

What obligation do consumers have when buying on credit?

Pay full agreed amount within timeframe

What makes a complaint effective?

Clear, factual & polite with details

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