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12 cards from this deck
Something you are legally entitled to
A duty or obligation you must fulfil
Products won't harm you & meet safety standards
Accurate & clear info on what you're buying
Access to variety of products at competitive prices
Support after purchase: guarantees & warranties
Free legal promise from manufacturer to repair/replace/refund
Insurance policy for product, usually paid extra
Guarantees are free; warranties typically cost extra
Right to remedy: refund, replacement, or repairs
1980
Safety, information, choice, after-sales, redress
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