Consumer Rights (Junior Cert Business Studies): Flashcards
📚Flashcards
Practise the cards
12 cards from this deck
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Practise the cards
12 cards from this deck
Right (legal term)
Right (legal term)
Something you are legally entitled to
Responsibility (legal term)
Responsibility (legal term)
A duty or obligation you must fulfil
Right to safety
Right to safety
Products won't harm you & meet safety standards
Right to information
Right to information
Accurate & clear info on what you're buying
Right to choice
Right to choice
Access to variety of products at competitive prices
After-sales service
After-sales service
Support after purchase: guarantees & warranties
Guarantee (definition)
Guarantee (definition)
Free legal promise from manufacturer to repair/replace/refund
Warranty (definition)
Warranty (definition)
Insurance policy for product, usually paid extra
Guarantee vs warranty - cost difference
Guarantee vs warranty - cost difference
Guarantees are free; warranties typically cost extra
Right to redress
Right to redress
Right to remedy: refund, replacement, or repairs
Sale of Goods & Supply of Services Act year
Sale of Goods & Supply of Services Act year
1980
Five main consumer rights
Five main consumer rights
Safety, information, choice, after-sales, redress