Consumer Protection Act 2007 (Junior Cert Business Studies): Flashcards
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Practise the cards
14 cards from this deck
Purpose of Consumer Protection Act 2007
Purpose of Consumer Protection Act 2007
Safeguards from dishonest/deceptive business practices
Consumer Protection Act 2007 protects from
Consumer Protection Act 2007 protects from
False/misleading statements about goods or services
Product descriptions must
Product descriptions must
Match what is actually being sold
Items labelled organic/gluten-free must
Items labelled organic/gluten-free must
Genuinely possess those characteristics
Price display rules
Price display rules
Must be clear & include all charges like VAT
Sale price 28 day rule
Sale price 28 day rule
Item must be at higher price for 28 consecutive days in previous 3 months
Product benefit claims must be
Product benefit claims must be
Verifiable
Pressure selling tactics
Pressure selling tactics
Prohibited under the act
Artificial urgency/false scarcity
Artificial urgency/false scarcity
Prohibited - not allowed
Advertising requirement
Advertising requirement
Must be honest and accurate across all media
'Closing down sale' must mean
'Closing down sale' must mean
Store genuinely shutting down permanently
Online reviews & ratings must be
Online reviews & ratings must be
Genuine
Fake countdown timers online
Fake countdown timers online
Prohibited - creates false urgency
Online vs in-store protections
Online vs in-store protections
Same level of protection for both