Quality Control (Junior Cert Home Economics): Flashcards
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Practise the cards
14 cards from this deck
What is quality control?
What is quality control?
Process manufacturers use to check goods are safe, suitable for purpose & reliable before sale
3 things quality control ensures
3 things quality control ensures
Safety, suitability for purpose, reliability
Safety (quality of goods)
Safety (quality of goods)
Must be safe to use
Function (quality of goods)
Function (quality of goods)
Easy to use, works as intended
Durable (quality of goods)
Durable (quality of goods)
Withstands normal wear and tear
Value for money (quality of services)
Value for money (quality of services)
Service is worth the cost
Good customer service (quality)
Good customer service (quality)
Staff should be friendly
Reliable & punctual (quality of services)
Reliable & punctual (quality of services)
No unreasonable delays
Hygiene & safety (quality of services)
Hygiene & safety (quality of services)
High standards are vital
What are quality marks?
What are quality marks?
Awarded to companies producing high-standard goods & services
Guaranteed Irish mark
Guaranteed Irish mark
Goods made in Ireland to a high standard
Q Mark meaning
Q Mark meaning
Irish products and services of excellent quality
Irish Standard Mark
Irish Standard Mark
National Standards Authority of Ireland certification
BSI Kitemark
BSI Kitemark
High-quality certification from British Standards Authority