Quality Control (Junior Cert Home Economics): Quizzes

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Quality Control
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What is quality control?

Process to check goods before selling

Which three aspects does quality control ensure?

Safety, suitability, reliability

What does 'function' mean for good-quality goods?

Easy to use, works as intended

What does 'durable' mean for goods?

Withstands normal wear and tear

What does 'value for money' mean for services?

Service is worth the cost

What should staff provide in good customer service?

Be friendly

What does 'reliable and punctual' mean for services?

No unreasonable delays

What are quality marks awarded for?

High-standard goods and services

What does the Guaranteed Irish mark indicate?

Goods made in Ireland to high standard

What does the Q Mark represent?

Irish products of excellent quality

Which organisation awards the Irish Standard Mark?

National Standards Authority of Ireland

Where does the BSI Kitemark certification come from?

British Standards Authority

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