Market Analysis Tools (Leaving Cert Business): Flashcards

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Market Analysis Tools
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Tool categorising stakeholders by power & interest levels

Power/Interest Grid

Quadrant requiring maximum attention (High Power-High Interest)

Manage Closely

Strategy for High Power-Low Interest stakeholders

Keep Satisfied

Strategy for Low Power-High Interest stakeholders

Keep Informed

What STEEPLE acronym stands for

Social, Tech, Economic, Environ, Political, Legal, Ethical

Nature of STEEPLE factors (internal/external control)

External & largely beyond management control

Number of Ps in extended marketing mix

7 Ps

List the 7Ps of marketing mix

Product, Price, Place, Promotion, People, Packaging, Process

P examining goods/services offered & features

Product

P examining staff role in delivering customer experience

People

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