Communication Technology (Grade 10 NSC Matric Tourism): Flashcards

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Communication Technology
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Switchboard system function

Links multiple phones; reception transfers calls to extensions

Key advantage of mobile phones in tourism

Mobility - staff can communicate from any location, anytime

Fax cover sheet purpose

First page showing sender/receiver details

What photocopiers create

Precise duplicates of documents

What printers do

Transfer digital info from computers onto paper

What computer networks allow

Multiple users to share information simultaneously

Internet function in tourism

Global network where info travels worldwide in seconds

Email definition

Digital mail delivery system; primary written comms in tourism

Netiquette meaning

Etiquette rules for electronic communication

Video conferencing enables

Communication across distances with real-time audio & video

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