Communication Technology (Grade 10 NSC Matric Tourism): Quizzes

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Communication Technology
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What system links multiple phones in a tourism office so calls can be transferred to extension numbers?

Switchboard system

Which mobile phone advantage is crucial when guiding tourists or managing travel arrangements?

Mobility

What problem may affect mobile phones in remote tourist destinations?

Mobile networks can fail

What appears as the first page of every fax transmission?

Cover sheet

How are photocopiers used when creating tour itineraries for multiple tourists?

Copy printed itinerary for each tourist

What feature allows printers to produce documents again without resending from the computer?

Store print job information

How do computer networks prevent double-bookings in tourism businesses?

Bookings visible to all staff instantly

What has email become in the tourism industry?

Primary written communication method

What term describes the etiquette rules for professional electronic communication?

Netiquette

What major benefit does video conferencing provide for tourism businesses with international contacts?

Reduces travel expenses significantly

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