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10 cards from this deck
Sender, coding, message, code analysing, receiver, feedback
Tour guide or booking agent
Choosing verbal or non-verbal communication method
Proper etiquette and rules for email communication
Direct = immediate feedback + eye contact; Indirect = delayed
2 people, face-to-face, eye contact, immediate feedback
5-10 seconds (approx. 3 rings)
Promptness, Politeness, Preparation, Professionalism
White words on brown background
Spoken words, voice tone, body language
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