Problem-Solving Techniques (Grade 11 NSC Matric Business Studies): Flashcards
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Practise the cards
10 cards from this deck
Problem-solving definition
Problem-solving definition
Process to bring about positive change by studying situations
Fact collection in problem-solving
Fact collection in problem-solving
Gathering all relevant information about the problem
Delphi Technique purpose
Delphi Technique purpose
Specialised method to solve new and complicated problems
Key feature of Delphi Technique
Key feature of Delphi Technique
Expert panel never meets face-to-face, uses questionnaires
Delphi Technique ending condition
Delphi Technique ending condition
When consensus is reached among experts
Force Field Analysis purpose
Force Field Analysis purpose
Decision-making tool for change management
Forces for change definition
Forces for change definition
Factors that support and encourage proposed change
Forces resisting change definition
Forces resisting change definition
Factors that oppose or create barriers to change
Force Field Analysis scoring system
Force Field Analysis scoring system
Numerical scores: 1 = weak, 5 = strong
Collaborative problem-solving benefit
Collaborative problem-solving benefit
Different perspectives make it easier to be creative