Creative Thinking and Problem Solving (Grade 11 NSC Matric Business Studies): Quizzes

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Problem-Solving Techniques
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What does problem-solving refer to in a business context?

Studying a situation to bring positive change

Which element involves assessing different options before choosing the best one?

Evaluation

What is unique about how experts participate in the Delphi Technique?

They never meet face-to-face

How many steps are in the Delphi Technique cycle?

7 steps

In the Delphi Technique, when does the cycle of steps 5 and 6 stop?

When consensus is reached

Force Field Analysis is particularly useful for which business activity?

Change management

What are the two types of forces identified in Force Field Analysis?

Forces for change & forces resisting change

In Force Field Analysis, what numerical score represents a weak force?

1

Which advantage describes access to a wider range of skills and knowledge?

Broader knowledge base

What is the 'triggered response' in collaborative problem-solving?

One person's idea sparks another's creativity

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