GDS and CRS (Grade 11 NSC Matric Tourism): Flashcards

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GDS and CRS
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GDS definition

Computerised tool accessing multiple travel suppliers at once

CRS definition

System for individual travel companies to manage own bookings

5 major GDS providers

Amadeus, Galileo, Sabre, Worldspan, Abacus

Airlines that created Amadeus

Air France, Iberia, Lufthansa

Airline that created Sabre & SA airline using it

American Airlines; SAA uses it

Abacus GDS regional focus

Asia and the Pacific region

Main CRS used in South Africa

MICROS-Fidelio OPERA

How travel agents access CRS

Through a GDS (GDS acts as gateway to CRS)

Airline that created Galileo

United Airlines

3 key GDS functions for agents

Search, compare prices, make bookings

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