Distribution Decisions (Place) (AQA A-Level Business): Flashcards

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Distribution Decisions (Place)
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Distribution definition

Activities to make product available to customers

Why distribution is crucial

Best products fail if customers can't access them easily

Traditional distribution channel path

Producer → Wholesaler → Retailer → Consumer

Modern distribution channel path

Producer → Retailer → Consumer

Direct distribution channel path

Producer → Consumer

Multi-channel distribution meaning

Using more than one type of distribution channel

Bulky/fragile/perishable products distribution impact

More difficult & expensive to transport

Technically complex products distribution need

Direct contact for technical support & advice

Extended marketing mix: People element

Staff must be well-trained, helpful, and polite

Extended marketing mix: Process element

Entire customer journey from first contact to after-sales

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