Overcoming Barriers to Change (AQA A-Level Business): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
ShowHide
Practise the questions
10 questions from this quiz
Why do tall structures make managing change harder in businesses?
Why do tall structures make managing change harder in businesses?
Info gets distorted through many layers
What is passive resistance to change?
What is passive resistance to change?
Continuing old methods despite knowing new
In Kotter & Schlesinger's model, what is self-interest as a reason for resistance?
In Kotter & Schlesinger's model, what is self-interest as a reason for resistance?
People prioritize own situation over firm
What causes misunderstanding as a reason for resisting change?
What causes misunderstanding as a reason for resisting change?
Poor communication from management
Why might employees show low tolerance of change?
Why might employees show low tolerance of change?
Fear they won't develop new skills needed
When does education and communication work best for overcoming resistance?
When does education and communication work best for overcoming resistance?
When resistance stems from misunderstanding
What is the key benefit of participation and involvement in managing change?
What is the key benefit of participation and involvement in managing change?
People can't resist what they helped shape
What does facilitation and support include to help overcome resistance?
What does facilitation and support include to help overcome resistance?
Training and support groups for workers
What is the main risk of manipulation and co-option?
What is the main risk of manipulation and co-option?
Workers lose trust in their managers
When should explicit and implicit coercion be used?
When should explicit and implicit coercion be used?
As last resort when other methods fail