Stakeholder conflict (Edexcel GCSE Business): Quizzes

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Stakeholder conflict
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What causes stakeholder conflict in businesses?

Groups having competing interests

What do shareholders primarily want from a business?

Profits, dividends & growth in value

What are workers most concerned about?

Fair wages, job security & conditions

What do customers expect from a business?

Fair prices, choice & quality products

What do managers and directors focus on?

Business growth & gaining more power

What does government want from businesses?

Competitive operations & tax revenues

Why do shareholders and managers often conflict?

Dividends vs reinvesting profits

Why do workers and customers have conflicting interests?

Higher wages increase costs vs prices

What positive effect can shareholders receive from conflicts being managed well?

Returns on investments & dividends

What negative effect can local communities suffer from business operations?

Pollution & environmental damage

What negative effects can employees face from stakeholder conflicts?

Job losses & income uncertainty

What happened when Gerrard PLC planned a chemical plant near West Walton?

Plans abandoned after local protests

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