Stakeholders in business (OCR GCSE Business): Flashcards

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1.5 Stakeholders in business
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Definition of stakeholder

Someone with an interest in the business

Two types of stakeholders

Internal and external

Internal stakeholders definition

People who work within the business

External stakeholders definition

People outside of the business

What owners receive if business does well

Profits

Employee benefits when business does well

Pay rise and better job security

Effect of price increases on customers

Cannot afford to buy as many things

Impact of negative customer reviews

Damages brand image and reduces sales revenue

What suppliers sell to businesses

Goods, components and materials

Supplier benefit when business does well

Increases revenue for suppliers

Positive impacts of business on local community

Provides goods, services and jobs

Negative impacts of business on local community

Traffic, noise, air and light pollution

Local community action against business

Protest, giving business bad brand image

What govt receives from business profits

Tax

Business growth effect on unemployment

Reduces unemployment & benefits govt pays

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