Consumer Agencies (Junior Cert Business Studies): Flashcards
📚Flashcards
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Practise the cards
15 cards from this deck
Number of main consumer agencies in Ireland
Number of main consumer agencies in Ireland
Eight
CCPC full name
CCPC full name
Competition and Consumer Protection Commission
CCPC's primary role
CCPC's primary role
Enforces competition and consumer protection law in Ireland
ASAI full name
ASAI full name
Advertising Standard Authority for Ireland
ASAI ensures ads are
ASAI ensures ads are
Legal, decent, honest and truthful
ASAI's enforcement power limitation
ASAI's enforcement power limitation
Can only recommend ad withdrawal, not force removal
Small Claims Procedure maximum claim amount
Small Claims Procedure maximum claim amount
€2,000
Small Claims Procedure characteristics
Small Claims Procedure characteristics
Cheap, fast and easy way to resolve consumer disputes
Ombudsman's role
Ombudsman's role
Investigates complaints against government & public bodies
Financial Services Ombudsman handles complaints about
Financial Services Ombudsman handles complaints about
Banks and insurance companies
Ombudsman for Children protects rights of
Ombudsman for Children protects rights of
People under 18 years old
ECCI full name
ECCI full name
European Consumer Centre Ireland
ECCI helps consumers with
ECCI helps consumers with
Cross-border EU purchases and disputes
ComReg regulates
ComReg regulates
Phone and broadband providers/telecommunications
CRU regulates
CRU regulates
Electricity, gas and water providers/utilities