Consumer Agencies (Junior Cert Business Studies): Quizzes

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Consumer Agencies
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How many main consumer agencies does Ireland have?

Eight

What law does the CCPC enforce in Ireland?

Competition & Consumer Protection Act 2014

What standard must advertisements meet according to ASAI?

Legal, decent, honest & truthful

What is ASAI's main limitation in enforcement?

Can only recommend ad withdrawal

What is the maximum compensation available through Small Claims Procedure?

€2,000

Which court system is the Small Claims Procedure part of?

District Court

What does the Ombudsman investigate complaints against?

Government depts & public bodies

Which ombudsman handles complaints about banks?

Financial Services Ombudsman

What does ECCI support Irish consumers with?

Purchases in other EU member states

Which sector does ComReg regulate?

Telecommunications

What utilities does the CRU regulate?

Electricity, gas & water

What do trade associations develop for their members?

Codes of conduct

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