Consumer Rights Act 2022 (Junior Cert Business Studies): Flashcards
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Practise the cards
13 cards from this deck
Consumer Rights Act 2022 purpose
Consumer Rights Act 2022 purpose
Modernises consumer protection for digital age & online shopping
Act that works with Consumer Rights Act 2022
Act that works with Consumer Rights Act 2022
Sale of Goods & Supply of Services Act 1980
Areas covered by Consumer Rights Act 2022
Areas covered by Consumer Rights Act 2022
Online shopping & digital purchases
Examples of digital content
Examples of digital content
Software, apps, music downloads, streaming services
Three standards for digital content
Three standards for digital content
Acceptable quality, fitness for purpose, accurate description
Cooling-off period length
Cooling-off period length
14 days
What cooling-off period allows
What cooling-off period allows
Cancel online orders for any reason without penalty
When cooling-off period begins
When cooling-off period begins
Day you receive goods or agree to digital service
Items cooling-off period applies to
Items cooling-off period applies to
Non-personalised items
Primary remedies for faulty goods
Primary remedies for faulty goods
Free repairs or free replacements
Secondary remedies if repair not possible
Secondary remedies if repair not possible
Price reduction or contract cancellation (full refund)
Cost of repairs/replacements under the act
Cost of repairs/replacements under the act
Free of charge - no cost to consumer
Info businesses must provide online
Info businesses must provide online
Costs/charges, cancellation policy, terms, delivery info