Consumer Rights Act 2022 (Junior Cert Business Studies): Quizzes

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Consumer Rights Act 2022
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What does the Consumer Rights Act 2022 modernise consumer protection for?

The digital age

Which existing Act does the Consumer Rights Act 2022 work alongside?

Sale of Goods & Supply of Services 1980

Which of these is an example of digital content covered by the Act?

Mobile apps

How many key standards must digital content meet under the Act?

Three standards

What must online businesses clearly show before purchase completion?

Total cost including delivery fees

How long is the cooling-off period for online purchases?

14 days

Do consumers need to give a reason when cancelling during the cooling-off period?

No reason required

When does the cooling-off period begin for goods ordered online?

Day you receive the goods

What type of items does the cooling-off period apply to?

Non-personalised items

What are the two primary remedies for faulty goods under the Act?

Free repairs and free replacements

How much must consumers pay for repairs of faulty products?

No cost to consumer

If repair/replacement isn't possible, which secondary remedies can consumers choose?

Price reduction or full refund

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