Change Management (Grade 11 NSC Matric Business Studies): Flashcards
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Change management
Change management
Models & strategies to assist businesses managing change
Change moves organisations from... to?
Change moves organisations from... to?
Current situation to desired future state
Internal causes of change controlled by?
Internal causes of change controlled by?
Management/the business itself
Can businesses control external causes of change?
Can businesses control external causes of change?
No, they cannot be controlled
Kotter Step 1
Kotter Step 1
Establish a sense of urgency
Kotter Step 8
Kotter Step 8
Anchor changes in corporate culture
Retrenchment
Retrenchment
Reducing workforce to cut salary and wage costs
Globalisation effect on markets
Globalisation effect on markets
Narrowed global markets, easier international trade
Affirmative action purpose
Affirmative action purpose
Equal opportunities for previously disadvantaged groups
Key to successful workplace change
Key to successful workplace change
Employee engagement & effective communication