Change Management (Grade 11 NSC Matric Business Studies): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
ShowHide
Practise the questions
10 questions from this quiz
What does change management refer to?
What does change management refer to?
Models & strategies for managing change
What is a key characteristic of internal causes of change?
What is a key characteristic of internal causes of change?
They are under management's control
Which is an example of an internal cause of change?
Which is an example of an internal cause of change?
High employee turnover
Which factor is an external cause of change?
Which factor is an external cause of change?
Economic factors like interest rates
What is Kotter's first step in leading change?
What is Kotter's first step in leading change?
Establish a sense of urgency
What is Kotter's eighth step in the change process?
What is Kotter's eighth step in the change process?
Anchor changes in corporate culture
What is the main purpose of retrenchment?
What is the main purpose of retrenchment?
To cut salary and wage costs
How has globalisation affected global markets?
How has globalisation affected global markets?
It has narrowed global markets
Which groups does affirmative action aim to provide equal opportunities to?
Which groups does affirmative action aim to provide equal opportunities to?
Previously disadvantaged groups
What should businesses do to manage workplace change effectively?
What should businesses do to manage workplace change effectively?
Engage employees in the process