The Communication Policy (Grade 11 NSC Matric Business Studies): Flashcards

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The Communication Policy
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Marketing communication policy

Strategy for messages & methods to connect with customers

Main goal of marketing communication policy

Create and boost demand for products/services

4 components of marketing communication policy

Sales promotion, advertising, publicity, personal selling

Sales promotion

Short-term techniques to boost interest & encourage quick buys

BOGOF

Buy one, get one free

AIDA model stages

Attract (Attention), Interest, Desire, Action

Advertising key feature

Paid communication with complete control over message

Publicity key feature

Free communication but no control over message content

Guerrilla marketing

Unconventional, low-cost tactics for maximum exposure

Personal selling

Face-to-face interaction between salespeople & customers

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