Insurance Concepts (Grade 12 NSC Matric Business Studies): Revision Notes
Insurance Concepts
What is insurance?
Insurance is a financial agreement between two parties: the insurer (insurance company) and the insured (person or business seeking protection). The insured person takes out an insurance contract and makes regular payments called premiums to the insurer. In return, the insurer promises to provide financial protection against specific losses or damages that are covered in the insurance contract.
The insurance industry operates as a legal entity with sophisticated systems and regulations. Both the insured and insurer must understand the legal requirements and specific terminology used within the industry. This shared understanding helps ensure that insurance contracts work effectively when claims need to be made.
Types of insurance coverage
Non-compulsory insurance
This type of insurance gives the insured person the choice of whether to take out cover against certain risks that might or might not happen. The key features include:
- The insured has complete freedom to decide whether to purchase this insurance
- The decision to insure an asset or risk lies entirely with the insurer and is not influenced by government requirements
- Examples include home contents insurance or extended warranty cover for appliances
Over-insurance
Over-insurance happens when someone insures their assets or possessions for more money than their actual market value. This situation has several important characteristics:
- The insurer may choose to reinstate (replace or repair) the insured item rather than pay out cash
- The insured will never receive more compensation than the actual market value of the item
- This prevents people from making a profit from insurance claims, which goes against the principle of indemnity
Under-insurance
Under-insurance occurs when items or assets are insured for less than their true market value. This creates specific consequences:
- The insured will only receive partial compensation for losses or damages
- The average clause will be applied to determine the payout amount
- This situation often happens when people want to pay lower premiums but don't realise the risks involved
Under-insurance can be a costly mistake! Many people choose lower insurance coverage to save on premiums, but this decision can result in significant out-of-pocket expenses when claims occur.
Average clause
The average clause is a important stipulation that insurance companies use when property or goods are under-insured (insured for less than their market value). This clause ensures fair treatment in claims processing.
How the average clause works
When the average clause applies, the insurer calculates payments proportionally based on how much coverage the insured person actually purchased compared to the full value. The insured becomes personally responsible for the portion of risk that wasn't covered by adequate insurance.
Average clause formula
The calculation for determining payment under the average clause is:
Worked Example: Average Clause Calculation
Let's say someone owns a house worth R2 million but only insures it for R1.5 million. If a fire causes R100,000 worth of damage, the insurance payout would be calculated as:
Step 1: Apply the average clause formula
Step 2: Determine the outcome
- Insurance payout: R75,000
- Homeowner's liability: R25,000
- Total damage: R100,000
The homeowner would only receive R75,000 instead of the full R100,000 because they were under-insured. They are personally liable for the remaining R25,000 because they didn't purchase adequate coverage.
Reinstatement
Reinstatement is an alternative method of settling insurance claims that involves replacing or repairing damaged items rather than making cash payments. Key aspects include:
- The insurer may choose to repair or replace lost or damaged property instead of paying money
- This option is typically used when property or goods are over-insured
- The cash payment will never exceed the market value of the insured assets
- The insured must be returned to a similar financial position as before the loss occurred
- This prevents the insured from profiting from a risk they were insured against
Excess
An excess is a specific amount that the insured person must pay towards any claim before the insurance company pays out. Understanding excess helps explain how insurance premiums are kept manageable:
- The excess amount is not paid by the insurer when settling a claim
- Excess payments help keep insurance premiums lower for everyone
- They discourage fraudulent claims because the insured must contribute financially
- Excess payments prevent claims for very small amounts of damage
- The size of the excess is agreed upon and stated in the insurance policy
Excess Example: If someone's computer worth R6,000 is stolen and they have a R500 excess, the insurer would pay out R5,500 for a replacement computer. The insured person pays the R500 excess amount.
Comparing over-insurance and under-insurance
| Over-insurance | Under-insurance |
|---|---|
| Assets insured for more than market value | Assets insured for less than market value |
| Insurer applies reinstatement clause | Insurer applies average clause |
| Compensation limited to market value | Insured compensated proportionally |
| Insurer may repair/replace damaged items | Insurer pays cash for proportional amount |
Insurance versus assurance
While these terms are often used interchangeably, there are important distinctions between insurance and assurance that affect how policies work:
| Insurance | Assurance |
|---|---|
| Based on the principle of indemnity | Based on the principle of security/certainty |
| Covers events that may occur | Covers events that will definitely occur |
| Transfers potential loss costs through premiums | Insurer pays agreed sum after specified period or death |
| Applicable to short-term agreements | Applicable to long-term agreements |
| Examples: Property, theft, fire, burglary | Examples: Life insurance, endowment policies, retirement annuities |
Short-term and long-term insurance
Insurance can be classified based on the time period it covers, and this affects both the risks covered and how policies are structured:
Short-term insurance protects against events that may or may not happen within a shorter timeframe. The insured chooses whether to take out this type of cover.
Long-term insurance covers events that will definitely occur at some point, such as death, or provides financial security over extended periods.
Examples comparison
| Short-term insurance | Long-term insurance |
|---|---|
| Property insurance | Endowment policies |
| Money in transit | Life insurance |
| Theft coverage | Retirement annuities/Pension funds |
| Burglary protection | Provident funds |
| Fire insurance | Funeral insurance |
| Health/Medical insurance |
The choice between short-term and long-term insurance depends on the nature of the risk, the time period involved, and the financial goals of the insured person.
Key Points to Remember:
- Insurance involves two parties: the insurer (insurance company) and the insured (person seeking protection), connected through regular premium payments
- Average clause calculations: When under-insured, use the formula to determine the payout amount
- Over-insurance triggers reinstatement: The insurer may repair or replace items rather than pay cash, and compensation never exceeds market value
- Insurance covers uncertain events while assurance covers certain events, with different time periods and principles applying to each
- Excess payments keep premiums lower and discourage small or fraudulent claims by requiring the insured to contribute towards any claim