Quality Management (HSC SSCE Business Studies): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
ShowHide
Practise the questions
10 questions from this quiz
What are the three complementary approaches businesses use for quality management?
What are the three complementary approaches businesses use for quality management?
Quality control, assurance & improvement
Which characteristic best describes quality control (QC)?
Which characteristic best describes quality control (QC)?
Reactive - identifies problems after occur
What is attribute inspection in quality control?
What is attribute inspection in quality control?
Determining if product passes/fails criteria
What does 'right first time' mean in quality assurance?
What does 'right first time' mean in quality assurance?
Products made correctly on first attempt
What is a benefit of ISO 9001 certification?
What is a benefit of ISO 9001 certification?
Enhanced credibility with customers
How many defective parts per million does Six Sigma aim to produce?
How many defective parts per million does Six Sigma aim to produce?
3.4 defects per million
What does the 'M' in the DMAIC process stand for?
What does the 'M' in the DMAIC process stand for?
Measure critical characteristics
What are Six Sigma 'Black belts'?
What are Six Sigma 'Black belts'?
Expert leaders managing major initiatives
What are incremental improvements in continuous improvement?
What are incremental improvements in continuous improvement?
Small, gradual enhancements over time
Why is quality control considered to have significant limitations?
Why is quality control considered to have significant limitations?
Resources wasted producing defective goods