Managing and Improving Communication and Relations (AQA A-Level Business): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
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Practise the questions
10 questions from this quiz
What happens when employees feel included in decision-making and communication is effective?
What happens when employees feel included in decision-making and communication is effective?
They become more engaged & motivated
What is the soft approach to human relations?
What is the soft approach to human relations?
Viewing employees as valuable assets
When was ACAS established by the UK government?
When was ACAS established by the UK government?
1975
What does ACAS stand for?
What does ACAS stand for?
Advisory, Conciliation & Arbitration Service
Which topics does ACAS provide advice on?
Which topics does ACAS provide advice on?
Payment systems, absenteeism & sickness
What does ACAS do during conciliation?
What does ACAS do during conciliation?
Facilitates discussion without imposing
ACAS arbitration recommendations can be:
ACAS arbitration recommendations can be:
Binding or non-binding
What additional function can ACAS perform?
What additional function can ACAS perform?
Investigate discrimination cases
How do good employer-employee relations affect productivity?
How do good employer-employee relations affect productivity?
Higher commitment & motivation increase it
What benefit do strong employer-employee relations bring to decision-making?
What benefit do strong employer-employee relations bring to decision-making?
Decisions are taken faster