Motivating employees (AQA GCSE Business): Flashcards

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Motivating employees
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Motivation definition (workplace)

The will to work

Motivated employees benefit: productivity

Higher output per person, lower avg costs

Why motivated staff have lower absenteeism

Satisfied with work, want to attend regularly

Staff retention benefit from motivation

Reduces recruitment & training costs

Salaries definition

Fixed annual amounts paid monthly

Wages definition

Hourly payments, weekly or monthly

Commission definition

Payment based on sales value achieved

Main disadvantage: salaries/wages

Little incentive for higher productivity

Profit sharing definition

Employees receive portion of business profits

Does higher pay = better motivation?

No - poor pay demotivates, but higher pay doesn't guarantee motivation

Job enlargement definition

Wider variety of tasks for employees

Job enrichment definition

Greater responsibility & more complex tasks

Most motivating management style

Democratic or laissez-faire (more freedom)

How training motivates

Shows company values & invests in employee development

Pay % of costs (labour-intensive industries)

Can exceed 50% of total costs

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