Organisational structures (AQA GCSE Business): Quizzes

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Centralisation and decentralisation
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What is a centralised structure?

Decision-making at top with senior management

What is a decentralised structure?

Authority distributed throughout organisation

How do most large businesses approach centralisation and decentralisation?

Use a combination of both

Why do fast-food businesses use centralised structures?

To guarantee consistency & quality

What economy of scale benefit does centralisation provide?

Cheaper unit costs through bulk buying

What does centralisation help implement across a business?

Uniform policies and practices

How does lack of authority in centralised structures affect local managers?

Reduces their motivation

What does centralisation create that increases operational costs?

Additional layers in the organisation

What authority do supermarket store managers have in decentralised structures?

Decisions on staffing & local promotions

How do hotel chains use decentralisation effectively?

Local managers handle customer problems

Why are decisions better in decentralised structures?

Made closer to customers

How does decentralisation help junior management?

Provides training & experience

What consistency challenge does decentralisation create?

Difficult to ensure consistent practices

What cost issue does decentralisation increase risk of?

Overspending by the business

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