Training (AQA GCSE Business): Flashcards

📚Flashcards
Training
Sign up to keep revising.Create a free account to study more flashcards and track your progress.

Practise the cards

15 cards from this deck

Show

Training definition

Enhancing employee knowledge & skills for better job performance

Three main types of training

Induction, on-the-job, off-the-job

Induction training purpose

Essential orientation for new employees starting roles

On-the-job training

Developing skills while working in regular environment

Off-the-job training

Learning away from usual workplace without work distractions

Training benefit: quality

Higher quality work with fewer errors

Training benefit: customers

Better customer service from knowledgeable staff

Training benefit: flexibility

Greater workforce flexibility with expanded skill sets

Primary concern of training

Cost - leads to reduced training budgets

Training challenge: competitors

Rivals might recruit newly trained staff

On-the-job method: demonstration

Experienced workers show trainees how to perform tasks

On-the-job method: job rotation

Trainees experience various roles & departments

On-the-job training advantage

Cost effective - staff stay in business & remain productive

On-the-job training disadvantage

Bad habits might be passed on from trainer

Off-the-job training advantage

Wider range of skills or qualifications can be obtained

Join 100,000+ GCSE students studying Flashcards with us.

Select your subjects, and get access to A+ resources today.