Technology (AQA GCSE Business): Flashcards

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ICT and e-commerce
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What does ICT stand for?

Information and Communication Technology

What advanced ICT systems do businesses use?

Stock mgmt, production tech, CAD, CAM

What is CAD?

Computer-assisted design

What is CAM?

Computer-assisted manufacturing

What marked a turning point for business tech?

The worldwide web

What is e-commerce?

Electronic commerce - online business/selling

What is the main advantage of e-commerce for businesses?

Access to much broader customer bases

What is m-commerce?

Mobile commerce via smartphones and tablets

Examples of pure online retailers

Amazon and eBay

Traditional businesses that adapted to e-commerce

Tesco and easyJet

Customer benefits of e-commerce

Convenience, time savings, shop from home

Business benefits of e-commerce

Wider markets, reduced costs, valuable customer data

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