The importance of effective communication (Edexcel GCSE Business): Quizzes
📚Quizzes
Practise the questions
12 questions from this quiz
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Practise the questions
12 questions from this quiz
Why does effective communication help employees feel motivated?
Why does effective communication help employees feel motivated?
They know exactly what their job involves
What is the correct order of the communication cycle?
What is the correct order of the communication cycle?
Sender→medium→receiver→feedback
Why is feedback important in the communication process?
Why is feedback important in the communication process?
To check message was understood correctly
Which of these is an example of formal communication?
Which of these is an example of formal communication?
Company newsletters
How can informal communication interfere with business effectiveness?
How can informal communication interfere with business effectiveness?
By spreading incorrect information
What happens to employee motivation when communication fails?
What happens to employee motivation when communication fails?
It drops
How can poor communication damage a business's image?
How can poor communication damage a business's image?
Through unclear advertising/interactions
Which is an example of using an inappropriate communication method?
Which is an example of using an inappropriate communication method?
Sending complex explanation via text
Which of these is an emotional barrier to communication?
Which of these is an emotional barrier to communication?
Being tired or stressed
What can cultural differences cause in international business?
What can cultural differences cause in international business?
Shipping wrong products to customers
Why does using jargon create a communication barrier?
Why does using jargon create a communication barrier?
Receiver doesn't understand specialist terms
What principle should managers follow to prevent information overload?
What principle should managers follow to prevent information overload?
Quality matters more than quantity