Principles of consumer law (Edexcel GCSE Business): Quizzes
📚Quizzes
Practise the questions
12 questions from this quiz
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Practise the questions
12 questions from this quiz
What is the main aim of consumer law?
What is the main aim of consumer law?
To safeguard consumers from unfair practices
How many fundamental principles is consumer protection legislation built around?
How many fundamental principles is consumer protection legislation built around?
Six principles
What must products sold to customers meet according to consumer law?
What must products sold to customers meet according to consumer law?
Acceptable quality standards
Are consumer return rights just good customer service or legal requirements?
Are consumer return rights just good customer service or legal requirements?
Legal requirements
What must companies provide about their products under full information disclosure?
What must companies provide about their products under full information disclosure?
Transparent and honest information
What standard must businesses meet when providing services?
What standard must businesses meet when providing services?
Reasonable care and skill
What do fair contract terms prevent?
What do fair contract terms prevent?
Unfair clauses favouring the business
What is the Consumer Rights Act 2015?
What is the Consumer Rights Act 2015?
Primary UK consumer protection legislation
What did the Consumer Rights Act 2015 do to older legislation?
What did the Consumer Rights Act 2015 do to older legislation?
Replaced several older pieces
How does compliance with consumer law reduce legal risks for businesses?
How does compliance with consumer law reduce legal risks for businesses?
By reducing fines, legal action & court cases
What reputation benefit do businesses gain from following consumer protection principles?
What reputation benefit do businesses gain from following consumer protection principles?
Being seen as trustworthy & professional
Why are compliance costs particularly challenging for small businesses?
Why are compliance costs particularly challenging for small businesses?
They must manage them alongside other expenses