Key Factors in Change (Edexcel A-Level Business): Flashcards

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Key Factors in Change
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Change management definition

Planning, implementing & embedding new ways of working

Organisational culture definition

'How things are done' - norms, values, beliefs & practices

Strong culture's dual effect on change

Provides competitive advantage but can create rigidity

Kodak's cultural rigidity outcome

Bankruptcy in 2012 despite having digital technology

Relationship between org size and flexibility

Larger organisations are less adaptable & flexible

Glocalisation meaning

Thinking globally but acting locally

Gradual change context

Stable market position with time available

Main sources of employee resistance

Fear of unknown, competence concerns, job security, relationships

Kotter's critical first step in change

Creating a sense of urgency

Four key factors influencing change success

Culture, size, speed, resistance

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