Motivation and retention (OCR GCSE Business): Flashcards

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3.5 Motivation and retention
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Definition of employee motivation

When a business rewards/incentivizes staff to improve performance

Benefit of motivation on performance

Improved performance

Benefit of motivation on absences

Fewer absences

Retention benefit: workforce experience

Maintain an experienced workforce

Retention benefit: costs

Reduces recruitment and training costs

Retention benefit: business reputation

Improves reputation, easier to recruit

Financial motivation definition

Methods providing monetary reward for work

Financial method: Bonuses

Reward for meeting objectives/completing tasks well

Financial method: Profit sharing

% of profits added to salary to focus on profit

Financial method: Fringe benefits

Free benefits e.g. car, private healthcare

Advantage of financial motivation: productivity

Increases productivity

Disadvantage of financial motivation: cost

Expensive to provide

Disadvantage of financial motivation: duration

Sometimes short-term, easily forgotten

Non-financial motivation definition

Recognises staff efforts without financial cost

Examples of non-financial motivation

Praise, award schemes, working environment

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