Role of human resources (OCR GCSE Business): Revision Notes

3.1 Role of human resources

Human resources is the department in a business responsible for employees and their activities.

• Performance management
• Employee benefits
• Training and development
• Disciplinary action
• Job applications
• Safe working environment

Meeting the human resources needs for a business

The department needs to work with other parts of the business to make plans and ensure that employee issues are solved.

• Business' budget: how much money can be spent on employees?
• Number of employees: how many employees will the business need to function?
• Jobs to be completed: what type of workers are needed and what jobs are available?