Communication in business (OCR GCSE Business): Quizzes

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3.3 Communication in business
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What is an advantage of using letters in business communication?

They are formal and provide proof

What is a disadvantage of using email for business communication?

It may not be secure

Which advantage makes social media useful for business marketing?

It easily reaches a large audience

What is a key advantage of using a website for business?

It can be used to sell online 24/7

Which is an advantage of text messages in business?

They offer immediate delivery

What is an advantage of meetings and presentations?

Easy to collaborate with colleagues

Which of these is an example of verbal communication?

A presentation to stakeholders

What is an advantage of written communication?

Records are easier to keep

How does business communication improve employee satisfaction?

By reducing absences through better info

What is formal communication in business?

Communication that has been recorded

What is horizontal communication?

Communication between different depts

How does digital communication improve business activity?

By improving productivity in teams

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