Training and development (OCR GCSE Business): Flashcards

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3.6 Training and development
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What is training?

Employee taught skills needed for their job

What induction training introduces

Workplace, colleagues, aims, objectives, job role, H&S

Who provides on-the-job training

Someone experienced in the role

Location of off-the-job training

Away from actual workplace

Cost advantage of on-the-job training

Cheaper than separate training centre

On-the-job training: bad habit risk

Worker may pass on incorrect info/bad habits

Who provides off-the-job training

Professional/expert

Cost of off-the-job training

More expensive for business

Purpose of staff development

Improve work long term & improves performance

Academic qualifications definition

Completed in school, college and university

Vocational qualifications definition

Skills specific to a job or industry

Apprenticeship payment requirement

Must be paid

Training types in apprenticeships

On-the-job and off-the-job training

Staff development: retention benefit

Improves employee retention

Staff development: motivation benefit

Makes employees more motivated

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