Managing Email (Grade 11 NSC Matric Computer Application Technology): Flashcards

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Managing Email
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Hours/week on emails (2018 estimate)

Almost 11 hours

Gmail's organization system type

Label-based system

Key advantage of labels over folders

Multiple labels can be applied to a single email

What labels function like

Digital sticky notes

Purpose of Gmail's star system

Mark important emails to find them easily later

What contact groups allow

Send emails to multiple people simultaneously

Contact groups' privacy feature

Members can't see other members' email addresses

What email philtres are

Automated rules that handle incoming messages

4 philtre criteria types

From, To, Subject, Has the words

Examples of philtre actions

Archive, Mark as read, Star, Apply label, Forward, Delete

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